FAQ

If you have any questions feel free to contact studio@2canoes.com

General questions

What services do you provide?

We provide a full cycle of editing and post production for professional photographers. It includes culling, color correction, and retouching.

What are your prices?

We provide package pricing and alternative prices “per image”. You can look at prices here.

What is your turnaround time?

Our turnaround time:

  • 5-7 business days for wedding
  • 3-5 business days for portrait sessions

Can I send you a couple images for a free trial?

We provide a free trial editing of 5 images for color correction or 1 image for retouching.

How can you inherit my editing style?

It is a good practice to give us a link to your portfolio with a first order. Also with a large order we suggest you to add 20-30 edited samples to give us an idea of a preferable style. As well you can upload your presets which we will work with.

Workflow

Do I need to upload the original images?

You don’t need to upload original images for color correction, artistic toning and culling. You can use Lightroom Smart Previews to 20-fold decrease uploading time. Learn our guide here. And for retouching you need to upload the original images.

What is Smart Previews?

You can learn here. Or watch official Adobe video here.

Is there any difference in editing quality by using Smart Previews?

There is absolutely no quality difference between editing the original images and Smart Previews.

Can I just send you the original raw or jpeg files?

We accept RAWs or JPEGs for retouching orders. For color correction we accept Lightroom catalog with Smart Previews.

How can I be sure that I will get exactly what I’m expecting?

We send you 20-30 edited samples for approval before editing the whole set so you know exactly what you will get.

How will I get edited images?

As soon as your order is ready you will recieve an email notification which will contain a link to your ready files in our Dropbox folder. If you send us Smart Previews you only need to download lightweight .lrcat file (less than 50 mb). Just open it and you will get edited images in your Lightroom workspace.

Editing questions

What does color correction include?

Color correction includes:

– Adjustment of white balance
– Exposure correction
– Contrast adjustment
– Cropping and straightening
– Horizon correction
– Sharpening, noise reduction
– Color correction that matches your style

What does retouching include?

Retouching includes:

– Teeth whitening
– Red eye effect removal
– Blemish removal
– Skin smoothening
– Acne removal
– Stray hair removal
– Simple liquify

You can also order an additional retouching features.